Terms of Service & Master Inspection Agreement

1. Scope of Quality Control Services

VettedChina acts as an independent third-party inspection agency providing the following professional mandates upon client booking:

• Pre-Shipment Inspection (PSI): Conducted when 100% of production is finished and at least 80% is packed into master export cartons.
• During Production Inspection (DUPRO): Performed when 10% - 50% of the run is completed to detect structural or cosmetic deviations early.
• Initial Production Check (IPC): Verification of incoming raw materials, tooling calibration, and first-off golden samples.
• Container Loading Supervision (CLS): Monitoring carton counts, container condition, moisture checks, and custom security seal locking.
• Supplier & Factory Audits (FA): Evaluating vendor manufacturing capacity, ISO 9001 quality systems, workforce conditions, and authentic factory licensing.

2. Sampling Methodology & Objective Findings

Unless explicitly customized by the client in writing, all product inspections follow the international ISO 2859-1 (ANSI/ASQ Z1.4) Single Normal Sampling Plan, General Inspection Level II with standard defect acceptance thresholds:

Our inspectors act as impartial forensic evaluators. We report empirical Pass / Fail findings without alteration. The commercial decision to release shipment payments remains strictly with the buyer.

3. Client Booking Obligations & Timelines

• Booking Advance Notice: Service orders should be submitted at least 48 hours prior to the requested inspection date.
• Technical Documentation: Clients must provide approved specifications, PO details, packaging criteria, and golden sample references prior to dispatch.
• Factory Authorization: The client is responsible for ensuring the manufacturer grants our inspectors unhindered access to the production floor.

4. Anti-Bribery Covenants & Field Safety

VettedChina enforces a zero-tolerance anti-bribery covenant. Any attempt by factory personnel to offer money, gifts, meals, or favors to our inspectors is immediately logged and reported directly to the client. Our inspectors are equipped with bodycam evidence logs. If factory conditions present imminent physical hazards, inspection may be paused until safety is restored.

5. Deliverables & Limitation of Liability

Inspection reports reflect the statistical condition of sampled goods at the exact time of on-site inspection. VettedChina is not an insurer and does not assume product liability. Our maximum financial liability for proven gross negligence is strictly limited to a refund of the service fee paid for the specific inspection mission.

6. Transparent Pricing, Payments & Cancellations

• Standard All-Inclusive Day Rate: $199 per man-day across designated coastal manufacturing hubs (Shenzhen, Yiwu, Ningbo, Guangzhou).
• Free Cancellation: Missions cancelled with at least 24 hours prior written notice incur zero cancellation fees.
• Late Cancellation / Aborted Mission: If cancelled within 24 hours or if the factory is inaccessible upon engineer arrival, an aborted fee of $99 applies.

7. Confidentiality, Trade Secrets & Governing Law

All CAD drawings, vendor pricing, and inspection logs are treated as strictly confidential trade secrets. This Agreement shall be governed by international commercial principles and the laws of the People's Republic of China, with dispute resolution via arbitration at the China International Economic and Trade Arbitration Commission (CIETAC).